2-B Maine Antique Digest, March 2015
- FEATURE -
Moving on
This is another installment in a series
on auction consignments—the nuts and
bolts consignors need to know, along with
the practices they should follow, to find
the best-suited auctioneer for their con-
signment and position it for a successful
outcome. If this process were easy, con-
signors would simply pick up the phone
book, turn to “auctioneers,” and pick the
one that looked most appealing for what-
ever reason, but that’s fantasy. Intelligent
consigning is not nearly as simple as
throwing a random dart at a list taped to
a wall.
February recap
Last month, we noted that consigning
is far too important to leave to chance.
The process requires that a consignor
hand over the equivalent of a large chunk
of money to a stranger who happens to
be an auctioneer. The period piece, rare
art, or ancient relic is an object today,
but, once an auctioneer gets it and works
auction “magic,” what comes next from
behind the drape is a pile of cash—the
consignor’s cash. Consignors need to
keep close the thought that they are not
dealing with auctioneers simply about the
things that they consign but, rather, about
all of the money these things represent.
This emphasizes that a consignor should
proceed slowly before placing a consign-
ment, just as an astute investor would
proceed prior to committing a large sum
of money to a capital outlay. The central
question for a consignor should be “Who
do I trust to collect, hold, safeguard, and
pay me my money?” The answer is an
auctioneer who is both competent to han-
dle the consignment and trustworthy to
possess and timely remit the money.
What’s at stake with a consignment
emphasizestheimportanceofaconsignor’s
practicing due diligence in the search for
and selection of an auctioneer. Due dili-
gence is the elbow grease of research and
analysis that is needed to wade through a
list of auctioneers who might do the work
in order to identify the best of the bunch to
handle the consignment. This is important
work that must be done correctly to avoid
an error that could cause damage, loss, or
diminution in the value of the property
consigned.
Due diligence should begin with a
consignor’s creating an “auctioneer pro-
file” to describe the characteristics of the
practitioner that the consignor wants to
engage. Using the profile as a guide, the
consignor can comb through a multitude
of candidates and compile a list of those
who might be suitable. Seven bedrock
requisites that a consignor should insist
upon for all candidates are (a) integrity,
(b) competence, (c) capability, (d) exper-
tise, (e) experience, (f) strength, and (g)
professionalism.
Compiling Information
With a list of candidates in hand, the
consignor should start gathering as much
relevant information as possible. Request
a copy of each auctioneer’s brochure and
other information intended for consign-
ors, but understand that much of what is
provided will be the self-serving aggran-
dizement of advertising. A consignor
needs much more, and trade publica-
tions, various Web sites and other Internet
resources, news articles, and the like can
be fruitful sources from which to glean
facts and opinions from others into each
auctioneer’s qualifications and record of
performance.
The consignor wants to find all that rea-
sonably can be located and used to make a
sound top-to-bottom assessment of a can-
didate’s qualifications and suitability to
handle the consignment. Here’s a useful
yardstick—the extent of the research to be
performed, and the analysis that follows,
should be tied to a sliding scale commen-
surate with the value of the property. The
greater the value, the more expansive
and intensive the due diligence practiced
should be to try to identify the best-qual-
ified and most suitable auctioneer for the
assignment.
Horse’s Mouth
Working through a list of auctioneers
in a careful and methodical manner will
enable the consignor to pare the candi-
dates down to a small group. Once this
has been accomplished, a rich vein of
additional information can be mined
by contacting the remaining candidates
directly. While that can be done with
telephone calls or by going to meet with
the auctioneers in person, my strong pref-
erence is to send written questions that
solicit written answers. This is because
writings of this sort are far more likely to
produce worthwhile information in a con-
crete form that the consignor can review
and analyze over and again.
Writings
I’ve been a writer for a lot of years.
I’ve long been a speaker too. I recognize
that I’m more thoughtful and careful with
what I write than with what I speak. I
don’t mean to imply that I’m careless with
the latter, but, unless I work from a script,
my speaking is usually far more extempo-
raneous. In my experience, most people
do the same as I do. This makes the spo-
ken word prone to being more rambling,
imprecise, and unfiltered than a written
response. The process of writing often
involves starts, pauses, and restarts, which
are not allowed for in coherent speaking.
A writer has the time and opportunity to
refine a written message into a polished
and final form.
Maybe you’ve noticed that to be true
about yourself when you merely give
a quick answer to an oral question, as
opposed to completing a written ques-
tionnaire. Do you think Jefferson’s Decla-
ration of Independence would have been
the same if he had just spoken to its key
points off the top of his head? Of course
it wouldn’t. History tells us that Jefferson
spent 17 days writing and rewriting before
he completed his draft. This emphasizes
the point that we typically think and
respond more carefully when we write
our thoughts than when we speak them.
This is a primary reason that consignors
should use written questions to seek writ-
ten answers from the auctioneers included
in the small group.
First Impression
It might be disputed who originated the
saying “You never get a second chance
to make a first impression,” but we do
know the message to be true. We also
know how important a good impression is
in every serious interaction that we have
with strangers. With that in mind, just as
a consignor is looking for an auctioneer
who will make a favorable impression,
an auctioneer will form an impression,
favorable or not, of a consignor. The con-
signor wants each auctioneer-candidate to
come away with a favorable impression
of both the consignor and the property.
This is another reason for a consignor to
use writing to more closely control the
message sent to an auctioneer and ensure
that it makes a positive impression.
Consignors who come across as smart,
informed, organized, focused, decisive,
and businesslike will project a serious
tone to an auctioneer that requires a com-
parable response. The image such a con-
signor conveys will set a high bar that will
earn the respect, and often deference, of
an auctioneer. This can be an extremely
valuable benefit throughout their dealings.
RFQ
Aconsignor can use any form of writing
to submit questions to an auctioneer, even
an informal email, but a carefully drafted
letter would be preferred, because of the
first-impression qualities that it would
carry. In some circumstances, something
even more formal might be worth pre-
paring—an inquiry akin to what I have
advised clients to style as a “Request for
Quotation” (RFQ) package. I like that
term because it signals that the consignor
sending it is very serious about conduct-
ing a high level of due diligence to gather
the information needed to make a sound
decision in selecting an auctioneer.
Here’s an important distinction between
this form of RFQ and a traditional one. A
customary RFQ is a commercial vehicle
employed by a purchaser to seek written
bids from vendors for a proposed pur-
chase of goods or services. The vendor
that submits the most favorable quote is
awarded the contract. That is not what I
am referring to for an auction consignor.
Aconsignor’s RFQ should include a range
of questions and seek answers and related
information that can be analyzed and used
to pare down the auctioneer-candidates
remaining in the small group identified
to just a few “finalists”—perhaps the best
two to three candidates.
The RFQ would advise the finalists
that their responses will be used for this
purpose and be subject to further nego-
tiation. This would create an incentive
for interested auctioneers to give a good
quote in order to make the final cut. The
quality of the responses received from
auctioneers would also show a lot about
their respective level of interest in the
consignment. The information provided
could be extremely valuable to the con-
signor completing due diligence before
attempting to hammer out a favorable
deal with the best overall candidate. So,
let’s look at how the consignor’s inquiry
letter or RFQ should be prepared.
Back to Inventory
The consignor should have already cre-
ated a detailed inventory of the property
to be consigned. That was one of the ear-
lier steps we noted. The inventory is the
centerpiece around which the consignor’s
inquiry and questionnaire to each auction-
eer-candidate will be structured.
The inventory is a valuable record for
listing the items and their descriptions.
In addition, it will serve as a “pitch” for
the consignor to sell an auctioneer on the
attractiveness of the proposed consign-
ment. The more desirable an auctioneer
views the property, the more interest he
or she can be expected to express to try
and win the business. This would promise
more and better information for the con-
signor to receive.
Topics
After introducing the inventory and
stating that the consignor is considering
an auction to liquidate it, there are certain
topics on which the consignor wants to
ask questions and solicit the auctioneer’s
answers. These include the auctioneer’s
(a) background, qualifications, and expe-
rience, (b) suggested method of auction,
(c) proposed auction venue and date, (d)
means for protecting the consigned prop-
erty, (e) marketing campaign, (f) required
bidding procedures, (g) conduct of the
auction, (h) handling of the sales revenue
and security for the money, and (i) pro-
posed documents (i.e., consignment con-
tract, terms of auction, absentee bidders,
etc.). We’ll look further at these and other
topics next time.
Conclusion
Engaging the right auctioneer is cen-
tral to gaining a successful result. It is the
auctioneer who will serve as an agent for
the consignor to promote and protect the
consignor’s interests. It is the auctioneer
who will execute the marketing plan. It
is the auctioneer who will conduct the
auction and liquidate the property. The
consignor’s correct decision in selecting
the auctioneer will be a giant step toward
realizing the goals for the auction. A care-
fully planned and conducted course of
due diligence is the compass and means
for realizing this result.
That’s it until the April issue of M.A.D.
Until then, good bidding.
Steve Proffitt is general counsel of
J.P. King Auction Company, Inc., Gads-
den, Alabama. He is an auctioneer and
instructor at the Reppert School of Auc-
tioneering inAuburn, Indiana, and at the
Mendenhall School of Auctioneering in
High Point, North Carolina. The infor-
mation in this column does not represent
legal advice or the formation of an attor-
ney/client relationship. Readers should
seek the advice of their own attorneys on
all legal issues. Proffitt may be contacted
by e-mail at
<sproffitt@jpking.com>.
Auction Law and Ethics
Prepare to Inquire
by Steve Proffitt
The nuts and bolts
consignors need to
know.
S
earching for the answer: this pretty much summarizes every area of serious human
activity. Be it geographic exploration, scientific investigation, medical research, space
probes, religious study, legal analysis, academic education, political thinking, marketing
focus groups, or the like, what we do in most endeavors usually is aimed at finding the answer
to some question. Certainly that’s true for a consignor looking for an auctioneer to handle a
consignment of valuable property. Which auctioneer is best? That’s “the question.” Finding
“the answer” is the trick.
www.MarketplaceForCollectors.com