26-A Maine Antique Digest, May 2015
- FEATURE -
R
ight out of law school I
was routinely in court to
appear on some motion
or another—occasionally to try
a small case. Despite the theory,
philosophy, public policy, pub-
lished opinions, moot court, and
all the rest that constitute the law
school experience, the real world
is where young lawyers learn
what it means to be a real lawyer,
and there’s plenty of learning to
be done. I particularly remem-
ber two lessons that were eye
openers.
Smarts
The first is this—all of the
education and testing to the nth
degree notwithstanding, not every
lawyer is a smart guy or gal. Take
class rankings—you know, where
100 students are scaled from first
to last, based upon grade point
average. Well, this means that in
a class of 100, someone is at the
top, someone is at the bottom, and
everyone else is slotted some-
where in between with half fall-
ing below the midpoint. (I under-
stand that class rank, GPA, SAT,
LSAT, etc. are not perfect indica-
tors, but they are widely accepted
as relevant in determining abil-
ity and predicting success.) The
simple truth is that some of the
folks in the legal ranks are not the
brightest bulbs on the Christmas
tree. Soon after I joined the legal
circle, no one had to point this
out to me. It was apparent. Think
about that the next time you’re
overly impressed when someone
is introduced as an attorney.
Make Believe
I had been in practice for a cou-
ple of years before I experienced
the next big awakening. When
you start out, you don’t know
a lot, and it takes a while to get
your feet planted and gain a grasp
of what you’re frequently called
upon to do. During this period,
there’s a tendency to defer tomore
experienced lawyers you see as
being above you, but one day it
happens. You’re dealing with an
attorney who has been in prac-
tice much longer than you when
you suddenly realize—this guy
knows less than I do. Quickly it
becomes clear that you’re already
a better lawyer than this person,
and he or she doesn’t seem to
have much insight, knowledge,
or command for the issue. It’s as
if this person is pretending to be a
real lawyer but isn’t.
My “Wow!” moment came
soon after one of these encoun-
ters. I was reading an article
in a bar journal, and the writer
addressed this very point. A lot
of lawyers spend their careers
pretending to be real lawyers,
he wrote, when their dearth of
knowledge and ability makes
them lawyers only by title and
license. It was a profound dis-
covery that altered how I have
since viewed other lawyers.
Some are topnotch. Most are
fine. Some are neither. It’s good
to know that fact, if you’re going
to be involved with them.
Guess What?
Now, before you start with
the lawyer jokes, here’s another
truth I found while working with
other professionals. These rules
aren’t limited to lawyers. They
apply equally to the others—
accountants, architects, dentists,
educators, engineers, physicians,
airline pilots, psychologists, sea
captains, etc. Half of those in
every segment were below the
midpoint in their classes, which
might say as much about inad-
equate personal characteristics
(e.g., discipline, organization,
focus, precision, and determina-
tion) as it does about intellectual
capacity. Whatever the cause,
many of these practitioners are
not nearly as skilled as the public
would believe or want. If you’re
looking to engage a professional
or other specialist, you had better
remember these rules during the
search and hiring process.
Oh, and...
Did I mention auctioneers?
Well, I should have, because
these rules apply to them as well,
and you don’t have to attend
many auctions to see what I
mean. That’s my big point. You
can’t flip through a list of names
and select just any auctioneer and
expect a consignment to proceed
smoothly and successfully. The
world of chance doesn’t work
that way, and the auction mar-
kets don’t either. Consequently,
every consignor needs to use
scrutiny in selecting an auction-
eer to handle a valuable consign-
ment. That’s a key tenet in this
series on consigning to auction
that we’re in the midst of, with
this month’s installment focus-
ing on selecting an auctioneer.
Looking Back
We’ve already considered a
number of steps in the consign-
ment process. Most recently, we
sawhowan inquiry letter, ormore
formal “Request for Quote,” can
be used to pose questions and
seek proposals from auctioneers
regarding the handling of a con-
signment. The consignor wants
to obtain as much information as
can reasonably be gained from
each candidate contacted. Work-
ing like a gold miner using a pan,
the consignor wants to scoop up
a lot of “material” for sifting
and examination to find the nug-
get—the best auctioneer for the
assignment.
Paring Down
The consignor should compare
and contrast what is obtained
from the different candidates.
Look for points that are both
appealing and not and note them.
Look at the questions asked and
the answers received. Pay atten-
tion to questions that weren’t
responded to, because omission
can reveal points of possible
concern. Look for what doesn’t
add up, doesn’t feel right, and
doesn’t make sense. Never doubt
gut instinct, because a consignor
has this instinct to help spot
problems and avoid the threats.
Once all of the candidates’
responses have been reviewed
and analyzed, the consignor
should be in a position to narrow
the candidates to a few finalists,
maybe two or three auctioneers.
These are the candidates the con-
signor should interview in per-
son or by telephone.
Big Deal
Interviews are a big deal. The
path to almost every big job or
position runs through an inter-
view process.
In legal practice, the initial
interview with a potential client
is critically important to being
offered a case, as well as decid-
ing whether to accept it. It’s the
opportunity for each party to
meet the other, ask questions, get
answers, and measure whether
the fit seems good. The same is
true for a consignor interviewing
an auctioneer candidate.
A consignor needs to be pre-
pared to conduct an interview,
and that means knowing the top-
ics to be covered, asking good
questions, listening closely to
the answers, and following up, as
needed. This is the best chance
for the consignor to engage in
a real-time give-and-take with
an auctioneer, while observing
the auctioneer’s tone, attitude,
demeanor, and level of interest.
There’s a ton of information that
can be gained by a good digger.
Tips
Here are several interview tips.
First, make a comprehensive
checklist of the topics to cover.
This is your best chance to get
all you want from the horse’s
mouth, so don’t be ill-prepared
and overlook something.
Second, relax, talk conversa-
tionally, and ask compact ques-
tions that hit the point. Listen
carefully to the answers—very
carefully. Follow up with addi-
tional questions, until you’ve
gotten a satisfactory answer on
each point.
Third, don’t be timid. You’re
talking about your money. Act
as though it’s important to you,
because it probably is.
Fourth, don’t be apologetic—
either for your questions or the
time the interview takes. The
auctioneer’s business is search-
ing for quality consignors. For
further explanation, reread the
third point.
Fifth, if you encounter a hur-
ried, impatient, indifferent, lacka-
daisical, uninformed, or unpleas-
ant auctioneer—stop! You’ve got
your answer on that candidate.
Finally, of course, you’re
going to ask about the auction-
eer, qualifications, experience,
the auction, other auctions, your
property, bidders, bidding, the
time and place, selling commis-
sion, costs, and so forth. Aside
from all of this usual discussion,
here are five areas that can prove
very insightful.
Marketing
Ask people what the single
most important factor is to the
success of an auction, and the
number who would give the right
answer is about zero. Is it the
auctioneer’s personality? Nope.
How about the bid calling? For-
get it. Maybe it’s the order of the
lots? No way. So what is it?
The answer is the marketing
campaign, which explains why
I regularly mention the immense
role that marketing plays. A con-
signor is well advised to inquire
about every aspect of how the
auctioneer would handle this
function, the costs, the advan-
tage this auctioneer would bring
over others, and the expected
results. The success of the auc-
tion depends squarely upon the
quality of the marketing and
related response.
Money
A consignor consigns to gain
money. This means an auction is
all about money. The consignor
wants to obtain all of the finan-
cial details that will be involved.
An auctioneer’s charges should
be easy to understand and simple
to calculate.
Unfortunately, there are auc-
tioneers who use veils to conceal
costs and convoluted formu-
lae that beg for a computerized
spreadsheet. The consignor
should ask the auctioneer to
work through some examples,
including all fees and costs, to
ensure that the consignor knows
what doing business will cost.
Be certain to ask how the buyer’s
premium will be used. This is the
consignor’s money, so the con-
signor wants to know and agree.
Competitors
Ask the auctioneer who the
top houses are for handling this
type of property. What are the
pros and cons associated with
each? Ask what separates this
auctioneer from these competi-
tors and whether objective data
exist to verify this. Also ask the
pros and cons of using this auc-
tioneer. You can expect to get
some unexpected information.
Other Consignors
Others have walked the path
the consignor is contemplating.
The experiences of some of
these folks can be insightful and
useful. Ask the auctioneer for
recent references with the same
or similar property—not letters,
but people who can speak by
telephone about the experience.
The consignor wants to learn
the details of what happened in
the marketing, auction, and set-
tlement phases, along with the
person’s satisfaction or not. Ask
what drew the person to the auc-
tioneer, whether the auctioneer
performed as promised, what the
person liked and disliked most
about the auctioneer. Did the
person attend the auction and,
if so, what was that like (i.e.,
auctioneer, staff, organization,
crowd, bidding, etc.) and would
the person use the auctioneer
again?
Flexibility
The consignor should set the
table for the contract negotiation
that will follow. There will be a
number of points to negotiate,
so this idea should be put on the
table. Start to grease the process
by asking the auctioneer “How
much flexibility do you have to
revise the consignment contract as
I would need?” Then be quiet and
listen carefully to the answer. If the
reply is little to none, you should
focus on the other candidates.
Conclusion
After conducting these inter-
views and reviewing what you
learned against what you want,
you should be in a position to ten-
tatively select an auctioneer. The
reason for the lack of finality is
that there’s still a consignment
contract to negotiate. Sealing the
deal with the candidate selected
will depend upon getting a con-
tract that will work as wanted.
Next time, we’re going to
examine some of the key con-
tract terms that a consignor will
want to negotiate. Until then,
good bidding.
Steve Proffitt is general counsel
of J.P. King Auction Company,
Inc., Gadsden, Alabama. He is an
auctioneer and instructor at the
Reppert School of Auctioneering
in Auburn, Indiana, and at the
Mendenhall School of Auctioneer-
ing in High Point, North Carolina.
The information in this column
does not represent legal advice
or the formation of an attor-
ney/client relationship. Readers
should seek the advice of their
own attorneys on all legal issues.
Proffitt may be contacted by
e-mail at
<sproffitt@jpking.com>.
Auction Law and Ethics
Prepare to Listen
by Steve Proffitt
Historical blue Staffordshire, Liverpool pitchers,
War of 1812 luster jugs, and snuffboxes of American interest.
One piece or a collection. All letters answered. Instant cash paid.
W. R. Kurau, Jr.
P.O. Box 457, Lampeter, PA 17537
717-464-0731 • e-mail:
lampeter@epix.net✴✴✴
WANTED TO BUY
✴✴✴
APPRAISALS ESTATES BOUGHT
Q
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V
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10 KNOX STREET, PALMER, MA 01069
(413) 283-3091
www.quaboagantiques.comHOURS 9-5 TUE.-SAT., 12-5 SUN.
A Classical Carved
and Veneered
Mahogany
Gentleman’s
Breakfront Secretary
Bookcase. Signed and
dated by Springfield,
MA cabinetmaker
Louis Fieder, 1848.